PRIVACY POLICY

BECM Holdings LLC d/b/a BECM Properties ("BECM Properties," "Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.This Privacy Policy explains how we collect, use, disclose, store, and protect information obtained through our website located at https://becmproperties.com, related websites, online services, leasing inquiries, resident communications, SMS/text messaging services, and related interactions.By accessing or using our website, submitting information to us, communicating with us, or using our services, you consent to the practices described in this Privacy Policy.

INFORMATION WE COLLECT

We may collect personal information, technical information, and communication information from website visitors, prospective tenants, tenants, owners, vendors, contractors, applicants, and individuals interacting with us.

Information we may collect includes, but is not limited to:

Personal Information:

• Name
• Mailing address
• Property address
• Email address
• Mobile phone number
• Telephone number
• Company name
• Account information
• Leasing, rental, or inquiry information
• Billing or payment information where applicable
• Communication preferences
• Information voluntarily submitted through forms, applications, maintenance requests, emails, calls, SMS messages, or other communications

Communication Information:

If you contact us directly, we may collect:

• Email correspondence
• SMS/text messages
• Phone communications
• Contact form submissions
• Maintenance requests
• Leasing communications
• Customer service interactions
• Attachments and supporting documents
• Any additional information you voluntarily provide

Technical / Website Information:

We may automatically collect certain information when you visit our website, including:

• IP address
• Browser type
• Device type
• Operating system
• Internet Service Provider (ISP)
• Date and time stamps
• Referring and exit pages
• Clickstream data
• Website usage analytics
• Cookie identifiers
• Website interaction information

HOW WE USE YOUR INFORMATION

We may use collected information for lawful business purposes including:

• Providing, operating, and maintaining our website and services
• Responding to inquiries and communications
• Leasing, resident, vendor, maintenance, or operational communications
• Processing requests, applications, accounts, and transactions
• Sending confirmations, notices, updates, reminders, and service communications
• Scheduling appointments and maintenance coordination
• Providing customer support
• Fraud detection and fraud prevention
• Website analytics, administration, and performance improvement
• Improving, personalizing, and expanding our website and services
• Developing new products, services, features, and functionality
• Legal, regulatory, compliance, and recordkeeping purposes
• Enforcing agreements, policies, and contractual obligations

SMS / TEXT MESSAGING PROGRAM

BECM Holdings LLC d/b/a BECM Properties may offer SMS/text messaging communications related to leasing, resident services, maintenance scheduling, appointments, account notifications, payment reminders, operational updates, customer support, and related services.

SMS OPT-IN

Users may opt into SMS communications by:

• Submitting a website inquiry form or contact form
• Providing a phone number during leasing, tenant onboarding, applications, account setup, maintenance requests, resident communications, or customer interactions
• Providing consent through online forms, agreements, applications, or electronic communications
• Requesting communications through customer service or operational interactions

By providing your mobile phone number and consenting to receive SMS communications, you authorize BECM Holdings LLC d/b/a BECM Properties to send text messages to the number provided.

Consent to receive SMS communications is not a condition of purchase, tenancy, lease approval, property application approval, or receipt of services.

MESSAGE FREQUENCY

Message frequency may vary depending on your account activity, leasing status, maintenance activity, operational updates, service requests, or communication preferences.

MESSAGE & DATA RATES

Standard message and data rates may apply according to your wireless carrier plan.

OPT-OUT

You may opt out of SMS communications at any time by replying STOP to any text message received from us.

After opting out, you may receive a final confirmation message confirming your removal from future SMS communications.

HELP / SUPPORT

For assistance, reply HELP to a text message or contact us directly:

Email: shenna@becmproperties.com
Phone: (484) 212-5798

SMS DATA SHARING RESTRICTIONS

SMS consent, mobile numbers, and text messaging opt-in information are not sold, rented, transferred, disclosed, or shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with vendors, software providers, communication platforms, hosting providers, customer service providers, subcontractors, or service providers solely as necessary to support business operations, communications, customer service, technical support, or service delivery.

All other use case categories exclude text messaging originator opt-in data and consent; such information will not be shared with third parties for non-essential purposes.

COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies, web beacons, analytics tools, pixels, scripts, and similar technologies to:

• Store user preferences
• Improve website functionality
• Analyze website traffic and website usage
• Enhance user experience
• Personalize content
• Support operational and analytical functions

Users may modify browser settings to disable cookies; however, some website functionality may become unavailable or limited.

LOG FILES

BECM Properties follows standard website logging practices.

Log files may include:

• IP addresses
• Browser information
• ISP information
• Date/time stamps
• Referring and exit pages
• Usage information
• Device information
• Analytical information

This information is generally used for analytics, troubleshooting, website administration, system monitoring, security, fraud prevention, and performance monitoring.

DISCLOSURE OF INFORMATION

We do not sell your personal information.

We may disclose information:

• With your consent
• To vendors, contractors, service providers, software providers, communication providers, hosting providers, analytics providers, payment processors, or operational partners assisting our business operations
• To comply with applicable laws, regulations, subpoenas, governmental requests, court orders, or legal obligations
• To protect our rights, operations, users, customers, business interests, property, or legal claims
• In connection with mergers, acquisitions, financing transactions, restructuring, business transfers, or asset transactions
• As otherwise permitted by law

Mobile information, SMS consent information, and text messaging opt-in data will not be shared with third parties or affiliates for marketing or promotional purposes.

DATA SECURITY PRACTICES

We implement commercially reasonable administrative, technical, organizational, and physical safeguards designed to protect information from unauthorized access, misuse, alteration, disclosure, or destruction.

Security measures may include:

• Secure website technologies
• SSL/TLS encryption where applicable
• Restricted access controls
• Authentication and credential protections
• Secure hosting and software environments
• Monitoring, logging, and fraud prevention systems
• Vendor and platform security controls
• Reasonable internal operational safeguards

While we strive to protect personal information, no electronic transmission, storage system, software platform, or internet environment can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

DATA RETENTION

We retain information for as long as reasonably necessary to fulfill business purposes, contractual obligations, operational requirements, legal obligations, dispute resolution requirements, regulatory requirements, enforcement purposes, and legitimate business needs.

Retention periods may vary depending on the type of information involved and applicable legal requirements.

THIRD-PARTY WEBSITES AND SERVICES

Our website or communications may contain links to third-party websites, software providers, platforms, resident portals, payment providers, communication systems, or external services.

We are not responsible for the privacy practices, security measures, policies, content, or operations of third-party websites or providers.

Users are encouraged to review third-party privacy policies independently.

CALIFORNIA PRIVACY RIGHTS (CCPA)

California residents may have rights under applicable law including:

• The right to know categories and specific pieces of personal information collected
• The right to request deletion of personal information, subject to legal exceptions
• The right to request correction of applicable information
• The right to non-discrimination for exercising privacy rights

To submit a privacy request, contact:

Email: shenna@becmproperties.com
Phone: (484) 212-5798

We may require identity verification before processing requests.

GDPR DATA PROTECTION RIGHTS

Where applicable under data protection laws, users may have rights including:

• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to object to processing
• Right to data portability

Requests may be submitted using the contact information listed below.

We may require identity verification before fulfilling requests.

CHILDREN'S PRIVACY

Our website, services, and communications are not directed toward children under the age of thirteen (13).

We do not knowingly collect personal information from children under 13 years old.

If you believe a child has submitted information through our website or services, please contact us promptly and we will take reasonable steps to investigate and remove such information where appropriate.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify, revise, supplement, or update this Privacy Policy at any time.

Changes become effective upon posting to our website or otherwise communicating the updated policy.

Users are encouraged to periodically review this Privacy Policy.

CONTACT INFORMATION

BECM Holdings LLC d/b/a BECM Properties
Website: https://becmproperties.com
Email: shenna@becmproperties.com
Phone: (484) 212-5798